Simon Clive: Created page with "Applying Customer Payments Within the Payments tab you are able to post payments to the customers account. Once an invoice has been created and goods or services are shipped, t..."

2011-06-28T23:09:17Z

Created page with "Applying Customer Payments Within the Payments tab you are able to post payments to the customers account. Once an invoice has been created and goods or services are shipped, t..."

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Applying Customer Payments

Within the Payments tab you are able to post payments to the customers account. Once an invoice has been created and
goods or services are shipped, the invoice will appear within Customer Payments as outstanding monies by Invoice. When
payments are received from a Customer either by direct payments or as Prepayments they must be applied to the customer
account within ERP to update the customers Account Balance. The Accounts Receivable report (Or Debtor, Aged Trial
Balance) is automatically updated when payments are made to a customers Account.

Do you know how to open the Customer Payments form?

Click on the Customer Payment button in the Payments tab.

Select a CUSTOMER / JOB from the drop down menu
Select the Amount that the customer is paying
Select a Payment method
Select an Invoice that the payment is to be applied to.
Click SAVE

Refunds

Select the negative or refund amount first
Then select the invoice that the refund will be married to.

Select the payment method
Click the save button

NB Please ensure that the Payment amount when marrying a refund to an invoice is zero.

How to apply a Customer Prepayment

Select the customer payments button
Select the customer that you wish to apply a customer prepayment to from the drop down list you will notice
that the customers account balance including unapplied payments and prepayments is displayed along side the customer
within the tab.
In the payment field of the prepayment line type in the amount you would like to apply to the invoice. This should
Tick the apply box. Select "Yes" to enter the payment amount.
Then in the payment field of the invoice line, type in the payment amount that you wish to apply to the invoice.
Tick the apply box. Then select "Yes"
In the payment amount field check that the amount is $0.00 this is correct!

How to apply a Discount

Select the customer payments button
Select the customer
Select the invoice to be paid
Enter the discount into the discount column
Select Apply Discounts button - the invoice amount will be reduced
Apply the payment to the invoice and save

NB You can only apply the discount at the time of making a payment.

How Refunds affect the Payments Window

Refunds are applied in the same way as prepayments and are shown as refunds in the customer payment window and will appears
as a negative refund value in the amount due column. Always apply the Refund or prepayment first and then offset with Invoices.
This amount, when it is applied, is subtracted from the total applied amount

Partial Payment of an Invoice.

Select the customer payments button

Select the customer that you wish to part apply payment to a particular invoice to, from the drop down list you will notice
that the customers account balance including un applied payments, prepayments and refunds are displayed along side the
customer within the tab.
Select the customer you wish to apply the part payment to.

In the payment field of the Invoice line, within the payments screen type the amount of the Part Payment.
Tab off the field.
Tick the apply box and the part payment amount will appear in the Payment amount field select yes to add the payment amount.
Select the payment method.
Check the correct part payment amount is sitting in the payment amount.

Click the save button.

14 Applying Payments - Revision history

Simon Clive: Created page with "Applying Customer Payments Within the Payments tab you are able to post payments to the customers account. Once an invoice has been created and goods or services are shipped, t..."