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Difference between revisions of "7 Unique Entries"

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(Created page with "Load Customer Equipment Where does the equipment for a customer display? Within a customer file there is a list of equipment owned by that customer. This may have been populat...")
 
 
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Load Customer Equipment
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'''Unique Entries'''
  
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Where does the equipment for a customer display?
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<br> What '''Doesn't''' load on the customer card using this method?'''<br>'''
  
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Within a customer file there is a list of equipment owned by that customer. This may have been populated from a sale,
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Within a '''Customer File''' there is a list of '''Equipment''' owned by that Customer. This may have been populated from a '''Sale''', a '''Quote''', a '''Repair''' or directly entered into the '''Customer File'''. If loaded from a '''Quote''' it will be loaded as a '''"Generic"''' Equipment and the '''Unique Identifying''' information will need to be added from the '''Customer File'''.
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a quote, a repair or directly entered into the customer file.
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How to display a customers equipment
 
  
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Select the Sales tab
 
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Select Customer List button
 
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Select the customer that you want to see equipment for
 
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Select the Equipment tab - you will now see the list of customer equipment
 
  
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Depending on how the equipment has been loaded you may or may not have all of the data you want. Serial number,
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Entering '''Unique Equipment''' information not loaded from a quote
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registration, warranty information may need to be input manually
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*From the Main Screen select the '''Sales Module''' and then the '''Customer List''' button
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*Select the '''Customer''' that you want to see '''Equipment''' for.
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*Select the '''Equipment Tab''' - you will now see the list of '''Customer Equipment'''
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*Select the '''Equipment''' loaded from the '''Quote''' and Scroll accross to the '''Serial No '''and '''Registration '''fields
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*Enter these details as Required
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*'''Warranty''' details - enter the '''Waranty Period''' in '''Months''' which will calculate the '''Waranty Finish Date''' or alternatively enter the '''Finish Date'''
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*Enter any '''Notes''' required <br>

Latest revision as of 16:22, 19 October 2011

Unique Entries


What Doesn't load on the customer card using this method?

Within a Customer File there is a list of Equipment owned by that Customer. This may have been populated from a Sale, a Quote, a Repair or directly entered into the Customer File. If loaded from a Quote it will be loaded as a "Generic" Equipment and the Unique Identifying information will need to be added from the Customer File.


Entering Unique Equipment information not loaded from a quote

  • From the Main Screen select the Sales Module and then the Customer List button
  • Select the Customer that you want to see Equipment for.
  • Select the Equipment Tab - you will now see the list of Customer Equipment
  • Select the Equipment loaded from the Quote and Scroll accross to the Serial No and Registration fields
  • Enter these details as Required
  • Warranty details - enter the Waranty Period in Months which will calculate the Waranty Finish Date or alternatively enter the Finish Date
  • Enter any Notes required