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Difference between revisions of "7 Unique Entries"

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(Created page with "Load Customer Equipment Where does the equipment for a customer display? Within a customer file there is a list of equipment owned by that customer. This may have been populat...")
 
 
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Load Customer Equipment
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'''Unique Entries'''
  
Where does the equipment for a customer display?
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<br> What '''Doesn't''' load on the customer card using this method?'''<br>'''
  
Within a customer file there is a list of equipment owned by that customer. This may have been populated from a sale,
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Within a '''Customer File''' there is a list of '''Equipment''' owned by that Customer. This may have been populated from a '''Sale''', a '''Quote''', a '''Repair''' or directly entered into the '''Customer File'''. If loaded from a '''Quote''' it will be loaded as a '''"Generic"''' Equipment and the '''Unique Identifying''' information will need to be added from the '''Customer File'''.
a quote, a repair or directly entered into the customer file.
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How to display a customers equipment
 
  
Select the Sales tab
 
Select Customer List button
 
Select the customer that you want to see equipment for
 
Select the Equipment tab - you will now see the list of customer equipment
 
  
Depending on how the equipment has been loaded you may or may not have all of the data you want. Serial number,
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Entering '''Unique Equipment''' information not loaded from a quote
registration, warranty information may need to be input manually
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*From the Main Screen select the '''Sales Module''' and then the '''Customer List''' button
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*Select the '''Customer''' that you want to see '''Equipment''' for.
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*Select the '''Equipment Tab''' - you will now see the list of '''Customer Equipment'''
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*Select the '''Equipment''' loaded from the '''Quote''' and Scroll accross to the '''Serial No '''and '''Registration '''fields
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*Enter these details as Required
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*'''Warranty''' details - enter the '''Waranty Period''' in '''Months''' which will calculate the '''Waranty Finish Date''' or alternatively enter the '''Finish Date'''
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*Enter any '''Notes''' required <br>

Latest revision as of 16:22, 19 October 2011

Unique Entries


What Doesn't load on the customer card using this method?

Within a Customer File there is a list of Equipment owned by that Customer. This may have been populated from a Sale, a Quote, a Repair or directly entered into the Customer File. If loaded from a Quote it will be loaded as a "Generic" Equipment and the Unique Identifying information will need to be added from the Customer File.


Entering Unique Equipment information not loaded from a quote

  • From the Main Screen select the Sales Module and then the Customer List button
  • Select the Customer that you want to see Equipment for.
  • Select the Equipment Tab - you will now see the list of Customer Equipment
  • Select the Equipment loaded from the Quote and Scroll accross to the Serial No and Registration fields
  • Enter these details as Required
  • Warranty details - enter the Waranty Period in Months which will calculate the Waranty Finish Date or alternatively enter the Finish Date
  • Enter any Notes required