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(Created page with "Warranty Where can you enter the term of the warranty? Within a customer file there is a list of equipment owned by that customer. This may have been populated from a sale, a ...")
 
 
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Warranty
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'''Warranty'''
  
Where can you enter the term of the warranty?
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Where can you enter the term of the warranty?  
  
Within a customer file there is a list of equipment owned by that customer. This may have been populated from a sale,
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Within a '''Customer File''' there is a list of '''Equipment''' owned by that Customer. This may have been populated from a '''Sale''', a '''Quote''', a '''Repair''' or directly entered into the '''Customer File'''. If loaded from a '''Quote''' it will be loaded as a '''"Generic" Eequipment''' and the '''Unique Identifying''' information will need to be added from the '''Customer Screen.'''
a quote, a repair or directly entered into the customer file. If loaded from a quote it will be loaded as a generic
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equipment and the unique identifying information will need to be added from the customer screen.
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Entering Unique Equipment information not loaded from a quote
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Entering '''Unique Equipment''' information not loaded from a quote  
  
Select the Sales tab
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*From the Main Screen elect the '''Sales Module''' and then the '''Customer List''' button  
Select Customer List button
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*Select the '''Customer''' that you want to see '''Equipment''' for  
Select the customer that you want to see equipment for
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*Select the '''Equipment Tab''' - you will now see the list of '''Customer Equipment '''
Select the Equipment tab - you will now see the list of customer equipment
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*Select the '''Equipment''' loaded from the '''Quote''' and scroll accross to the '''Warranty''' Fields
Select the equipment loaded from the quote
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*Enter the '''Warranty Period''' in '''Months''' which will calculate the '''Warranty Finish Date''' or alternatively just type in the '''Finish Date'''
Scroll to the Warranty details
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*Enter any '''Notes''' required
Enter the Start Date
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Enter period in Months which will calculate the Finish Date or alternatively enter the Finish Date
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While your at it enter any Notes required
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Latest revision as of 16:31, 19 October 2011

Warranty

Where can you enter the term of the warranty?

Within a Customer File there is a list of Equipment owned by that Customer. This may have been populated from a Sale, a Quote, a Repair or directly entered into the Customer File. If loaded from a Quote it will be loaded as a "Generic" Eequipment and the Unique Identifying information will need to be added from the Customer Screen.

Entering Unique Equipment information not loaded from a quote

  • From the Main Screen elect the Sales Module and then the Customer List button
  • Select the Customer that you want to see Equipment for
  • Select the Equipment Tab - you will now see the list of Customer Equipment
  • Select the Equipment loaded from the Quote and scroll accross to the Warranty Fields
  • Enter the Warranty Period in Months which will calculate the Warranty Finish Date or alternatively just type in the Finish Date
  • Enter any Notes required