17. Return Authority
From TrueERP wiki
Return Authority
Return Authority - Can you enter a RA (Return Authority)?
Return Authority is for the products that you have received from a supplier are faulty or damaged. You want to send it back to the supplier hoping that the supplier will fix it and will return it. Therefore, you still own the products as you have send it to supplier to fix it thus this will not deduct the goods quantity from the stock.
The Return Authority gives you the ability to send a Product back to a Supplier without effecting your Stock Levels. The product may have to go back for repairs, but will be returned, therefore not affecting the stock levels.
- Select Purchases Module an click Return Authority Button.
- Select a Supplier to whom you are returning the Product Enter the Supplier's RA Number.
- Select the Product that you wish to Return Input the Quantity you are Returning.
- Select the Customer that is Returning the Product Input a short Description of the Fault into the Fault Description field.
- Add Any Comments you wish to add.
- Click Save to Complete the Return Authority Creation.
If you want to return the goods/reduce the products from stock and get a credit against it.You need to create a Negative Purchase Order.
