13 Customer Payments
From TrueERP wiki
Customer Payment
Have you been shown how to process a Customer Payment?
Within the Payments tab you are able to post payments to the customers account. Once an invoice has been created and goods or services are shipped, the invoice will appear within Customer Payments as outstanding monies by Invoice. When payments are received from a Customer either by direct payments or as Prepayments they must be applied to the customer account within ERP to update the customers Account Balance. The Accounts Receivable report (Or Debtor, Aged Trial Balance) is automatically updated when payments are made to a customers Account.
How to enter Customer Payments:
Click on the Customer Payment button in the Payments tab.
Select a Customer / Job from the drop down menu Select the Amount that the customer is paying Select a Payment method Select an Invoice that the payment is to be applied to. Click Save
Do you understand how to adjust the payment amount within the payment window?
Click on Apply radio button to pay the full amount of the Invoice or multi invoices, this will adjust the Payment Amount to the amount you are applying. If the customer is not paying the full amount as per the invoices click on Payment amount in the invoice line and key in the amount they are paying for that invoice. This will then show the amount has been applied and the Outstanding Amount as the difference. A customer payment will not be accepted unless it is balanced.
How to process a partial payment of an Invoice?
Select the Customer Payments button within the Payments Tab
Select the Customer
In the Payment Amount column of the Invoice line type the amount of the Part Payment.
Tab off the field and the apply radio button will display ticked and the amount will automatically display in the Payment Amount field
Select the Payment method and enter the Reference No, Department and Bank Account
Click the save button.
