20 Feedback Reports
From TrueERP wiki
Feedback Reports
Where is the main area your Feedback Reports come from?
- From the CRM module select the Feedback Report button.
- This Feedback Report list will display a list of Customers
- Double click on one of these you will be taken into another screen - Appointments.
- Appointments are the main place your Feedback Reports will come from, whether they are for Appointments or even Repairs.
- You will notice in the Feedback Report screen there is a No Feedback and a With Feedback Radio button.
- Obviously if you wish to see Feedback you must click on this radio button
- This is a great tool to track Customer Feedback on both Repairs and Appointments that your Reps had.
