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8 Mail Merge

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Mail Merge

Can you correctly use the Mail Merge Function?

  • Select the CRM module and then the Mail Merge button
  • Use the Tick boxes in the Send column to select your group/s for the Mail Merge Eg Customers.
  • Select your List from the drop down menu or Filter on this list to give you the customers you wish to send the mail merge to.
  • Choose the Template from the drop down menu.
  • Select either Email - Print - File or Fax and enter an Email Subject if sending via email
  • Then press Send

NB: Be very careful when using mail merge for emails as you can not email more than 50 emails at one time out of one location, as this is not a problem in ERP but your internet provider would see it as spam therefore running the risk of being black listed. You must advise your provider and use a Mass Mail Company, then use the Setup Host tab to set this up.