Customer Returns
From TrueERP wiki
Overview
Customer Returns can be found in your Sales Module and under Customer Return button. This will be used for customer's returning goods that are either faulty, expired etc and either keeping the item as a returned good and/or issuing a refund if need be.
So once clicked on Customer Return button in Sales, this will open the Customer Return card. Click Select Sale to Return, search for the sale and double click on it. Once double clicked, the Customer Return card will populate with all the clients, and sales transaction data.
You can now choose to save this return or issue a refund if need be by clicking Make Refund button.