Difference between revisions of "CRM Reports"
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== Overview == | == Overview == | ||
| − | Selecting the CRM Reports icon will open the Report Selector menu displaying the list of CRM related reports including but not limited to those in the CRM tab. | + | Selecting the '''CRM Reports''' icon will open the Report Selector menu displaying the list of CRM related reports including but not limited to those in the CRM tab. |
'''How to Use CRM Reports''' | '''How to Use CRM Reports''' | ||
| − | *Select CRM | + | *Select '''CRM''' |
| − | *Select CRM Reports | + | *Select '''CRM Reports''' |
'''CRM Reports Detail''' | '''CRM Reports Detail''' | ||
| Line 34: | Line 34: | ||
*[[Feedback Report]] - List of customers on Support List with Feedback notes | *[[Feedback Report]] - List of customers on Support List with Feedback notes | ||
*[[Global List]]- List of all entities in ERP from Employees to customers and suppliers and marketing | *[[Global List]]- List of all entities in ERP from Employees to customers and suppliers and marketing | ||
| − | *[[ | + | *[[Marketing_Ratios_Report]] - List of calls with ratios of different resulting actions |
| − | *[[Loyalty Program List]] | + | *[[Loyalty Program List]] |
| − | + | ||
| + | '''Phone Contact/Follow Up List''' | ||
| + | |||
*[[Prospect List]] | *[[Prospect List]] | ||
*[[Sales Ratios Report]] - Report of sales ratios by employee | *[[Sales Ratios Report]] - Report of sales ratios by employee | ||
| − | *[[ | + | *[[Source_List]] |
Latest revision as of 13:06, 23 June 2011
Overview
Selecting the CRM Reports icon will open the Report Selector menu displaying the list of CRM related reports including but not limited to those in the CRM tab.
How to Use CRM Reports
- Select CRM
- Select CRM Reports
CRM Reports Detail
- Canvasser List- List of Employees created as Canvassers
- Feedback Report - List of customers on Support List with Feedback notes
- Global List- List of all entities in ERP from Employees to customers and suppliers and marketing
- Marketing_Ratios_Report - List of calls with ratios of different resulting actions
- Loyalty Program List
Phone Contact/Follow Up List
- Prospect List
- Sales Ratios Report - Report of sales ratios by employee
- Source_List
