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Difference between revisions of "Logon Screen"

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Line 27: Line 27:
 
'''2, No User Name or Password'''  
 
'''2, No User Name or Password'''  
  
      [[New Employee|a, User is not set up]]  
+
      [[New Employee|a, User is not set up and has never been setup]]  
  
 
      b, After updating, my user name is not available  
 
      b, After updating, my user name is not available  

Revision as of 10:48, 2 October 2012

Overview - Logon - Login - Log on

Listed below are some of the common reasons for not being able to logon to the ERP system. Please click on the relevant link to learn more.


1, Lost connection

           If you get this message box: This means your pc has lost connection to your server

               Lost1.JPG


2, No User Name or Password

      a, User is not set up and has never been setup

      b, After updating, my user name is not available


3, Won't Update           

           Ensuring that all the databases are on the same Version. If any are in brackets the user version does not
           match the server and will require updating.

Lost17.jpg