Difference between revisions of "CRM Reports"
From TrueERP wiki
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[[Sales Pipeline]] | [[Sales Pipeline]] | ||
</menu> | </menu> | ||
− | == Overview == | + | == Overview == |
+ | |||
+ | Selecting the CRM Reports icon will open the Report Selector menu displaying the list of CRM related reports including but not limited to those in the CRM tab. | ||
+ | |||
+ | '''How to Use CRM Reports''' | ||
+ | |||
+ | *Select CRM | ||
+ | *Select CRM Reports | ||
+ | |||
+ | '''CRM Reports Detail''' | ||
+ | |||
+ | *[[Canvasser List]]- List of Employees created as Canvassers | ||
+ | *[[Feedback Report]] - List of customers on Support List with Feedback notes | ||
+ | *[[Global List]]- List of all entities in ERP from Employees to customers and suppliers and marketing | ||
+ | *[[Marketing Ratio Report]] - List of calls with ratios of different resulting actions | ||
+ | *[[Loyalty Program List]] | ||
+ | *'''Phone Contact/Follow Up List''' | ||
+ | *[[Prospect List]] | ||
+ | *[[Sales Ratios Report]] - Report of sales ratios by employee | ||
+ | *[[SourceList]] |
Revision as of 17:11, 28 February 2011
Overview
Selecting the CRM Reports icon will open the Report Selector menu displaying the list of CRM related reports including but not limited to those in the CRM tab.
How to Use CRM Reports
- Select CRM
- Select CRM Reports
CRM Reports Detail
- Canvasser List- List of Employees created as Canvassers
- Feedback Report - List of customers on Support List with Feedback notes
- Global List- List of all entities in ERP from Employees to customers and suppliers and marketing
- Marketing Ratio Report - List of calls with ratios of different resulting actions
- Loyalty Program List
- Phone Contact/Follow Up List
- Prospect List
- Sales Ratios Report - Report of sales ratios by employee
- SourceList