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Accounts Receivable Report Accounts Payable Report Accounts Receivable Notes Bulk Pay Suppliers Credits Customer Payment Customer Payment List Customer Prepayment Customer Prepayment List Payments Reports Print Recipient Created Statement Print Statements Received Bulk Payments Statements List Supplier Payment Supplier Payment List Supplier Prepayment Supplier Prepayment List Unpaid Bills

Overview

Within the Payments tab you are able to post payments to the customers account. Once an invoice has been created and goods or services are shipped, the invoice will appear within Customer_Payment as outstanding monies by Invoice. When payments are received from a Customer either by direct payments or as Prepayments they must be applied to the customer account within ERP to update the customers Account Balance. The Accounts Receivable Report (Or Debtor, Aged Trial Balance) is automatically updated when payments are made to a customers Account.

How to enter Customer Payments

Click on the Customer_Payment button in the Payments tab.

• Select a CUSTOMER / JOB from the drop down menu
• Select the Amount that the customer is paying
• Select a Payment method
• Select an Invoice that the payment is to be applied to.
• Click SAVE

Refunds

• Select the negative or refund amount first
• Then select the invoice that the refund will be married to.

• Select the payment method
• Click the save button

NB Please ensure that the Payment amount when marrying a refund to an invoice is zero.

How to apply a Customer Prepayment

• Select the Customer payments button
• Select the customer that you wish to apply a customer prepayment to from the drop down list you will notice

that the customers account balance including unapplied payments and prepayments is displayed along side the customer within the tab.

• In the payment field of the prepayment line type in the amount you would like to apply to the invoice. This should
• Tick the apply box. Select "Yes" to enter the payment amount.
• Then in the payment field of the invoice line, type in the payment amount that you wish to apply to the invoice.
• Tick the apply box. Then select "Yes"
• In the payment amount field check that the amount is $0.00 this is correct!

How to apply a Discount

• Select the Customer payments button
• Select theCustomer
• Select the invoice to be paid
• Enter the discount into the discount column
• Select Apply Discounts button - the invoice amount will be reduced
• Apply the payment to the invoice and save

NB You can only apply the discount at the time of making a payment.

How Refunds affect the Payments Window

Refunds are applied in the same way as prepayments and are shown as refunds in the customer payment window and will appears as a negative refund value in the amount due column. Always apply the Refund or prepayment first and then offset with Invoices. This amount, when it is applied, is subtracted from the total applied amount

Partial Payment of an Invoice.

Select the customer payments button

• Select the Customer that you wish to part apply payment to a particular invoice to, from the drop down list you

will notice that the customers account balance including un applied payments, prepayments and refunds are displayed along side the customer within the tab.

• Select the Customer you wish to apply the part payment to.

• In the payment field of the Invoice line, within the payments screen type the amount of the Part Payment.

• Tab off the field.

• Tick the apply box and the part payment amount will appear in the Payment amount field select yes to add the

payment amount.

• Select the payment method.

• Check the correct part payment amount is sitting in the payment amount.

• Click the save button.