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Difference between revisions of "Prospect List"

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== Overview  ==
 
== Overview  ==
  
The Prospect List allows you to enquire on and list prospects, update prospect details, convert prospects to Customers or Suppliers.  
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'''The Prospect List''' allows you to enquire on and list prospects, update prospect details, convert prospects to Customers or Suppliers.  
  
 
Ways Lists in ERP can be Manipulated: <br>  
 
Ways Lists in ERP can be Manipulated: <br>  
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*Select the '''CRM''' tab  
 
*Select the '''CRM''' tab  
*Select the'''Prospect''' List button  
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*Select the '''Prospect''' List button  
*Double Click a prospect to open  
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*Double Click on a '''Prospect''' to open  
 
*Select '''Contact''' Tab  
 
*Select '''Contact''' Tab  
 
*Select '''New''' button to add a contact  
 
*Select '''New''' button to add a contact  
 
*Select '''Edit''' to edit a contact  
 
*Select '''Edit''' to edit a contact  
*Select '''Inactive Contact''' button to see the contact that was entered in the front page (This contact is inactive by
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*Select '''Inactive Contact''' button to see the contact that was entered in the front page (This contact is inactive by default)
 
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default)  
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*Select '''Edit''' and Select '''Active''' check box to add to contact list  
 
*Select '''Edit''' and Select '''Active''' check box to add to contact list  
 
*Select a contact and then select '''Letter''' button  
 
*Select a contact and then select '''Letter''' button  
 
*Give the letter a reference (name, identifier)  
 
*Give the letter a reference (name, identifier)  
*ERP will create a letter to the contact using the default document stored under Company Information
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*ERP will create a letter to the contact using the default document stored under Company Information  
 
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*You can create a fax or email document the same way.
You can create a fax or email document the same way.  
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*Select '''History''' tab to view the prospects history with regard to the '''Rewards Program'''  
 
*Select '''History''' tab to view the prospects history with regard to the '''Rewards Program'''  
 
*Select '''Documents''' to see letters etc created for this prospect  
 
*Select '''Documents''' to see letters etc created for this prospect  
 
*Select '''Notes''' tab to view or add notes  
 
*Select '''Notes''' tab to view or add notes  
*Select '''FollowUp''' tab to view or add followups (these can also be added from Marketing)  
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*Select '''Follow Up''' tab to view or add followups (these can also be added from Marketing)  
 
*Select '''Ph Contact''' to view or add a record of a phone contact
 
*Select '''Ph Contact''' to view or add a record of a phone contact

Revision as of 13:58, 23 June 2011

Overview

The Prospect List allows you to enquire on and list prospects, update prospect details, convert prospects to Customers or Suppliers.

Ways Lists in ERP can be Manipulated:

How To View the Prospect List

  • Select the CRM tab
  • Select the Prospect List button
  • Double Click on a Prospect to open
  • Select Contact Tab
  • Select New button to add a contact
  • Select Edit to edit a contact
  • Select Inactive Contact button to see the contact that was entered in the front page (This contact is inactive by default)
  • Select Edit and Select Active check box to add to contact list
  • Select a contact and then select Letter button
  • Give the letter a reference (name, identifier)
  • ERP will create a letter to the contact using the default document stored under Company Information
  • You can create a fax or email document the same way.
  • Select History tab to view the prospects history with regard to the Rewards Program
  • Select Documents to see letters etc created for this prospect
  • Select Notes tab to view or add notes
  • Select Follow Up tab to view or add followups (these can also be added from Marketing)
  • Select Ph Contact to view or add a record of a phone contact