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[[Ph Contact]]
== Overview ==
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[[Prospect Validation]]
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== Overview ==
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'''The Prospect List''' allows you to enquire on and list prospects, update prospect details, convert prospects to Customers or Suppliers.
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Ways Lists in ERP can be Manipulated: <br>
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*[[Filtering Lists]]
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*[[Searching f5 f6 f7]]
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*[[Customising Lists]]
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*[[Report Printing Options]]
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*[[Export Data]]
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'''How To View the Prospect List'''
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*Select the '''CRM''' tab
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*Select the '''Prospect''' List button
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*Double Click on a '''Prospect''' to open
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*Select '''Contact''' Tab
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*Select '''New''' button to add a contact
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*Select '''Edit''' to edit a contact
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*Select '''Inactive Contact''' button to see the contact that was entered in the front page ('''This contact is inactive by default''')
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*Select '''Edit''' and Select '''Active''' check box to add to contact list
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*Select a contact and then select '''Letter''' button
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*Give the letter a reference (name, identifier)
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*ERP will create a letter to the contact using the default document stored under Company Information
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*You can create a fax or email document the same way.
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*Select '''History''' tab to view the prospects history with regard to the '''Rewards Program'''
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*Select '''Documents''' to see letters etc created for this prospect
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*Select '''Notes''' tab to view or add notes
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*Select '''Follow Up''' tab to view or add followups (these can also be added from Marketing)
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*Select '''Ph Contact''' to view or add a record of a phone contact

Latest revision as of 21:42, 25 November 2015

Overview

The Prospect List allows you to enquire on and list prospects, update prospect details, convert prospects to Customers or Suppliers.

Ways Lists in ERP can be Manipulated:

How To View the Prospect List

  • Select the CRM tab
  • Select the Prospect List button
  • Double Click on a Prospect to open
  • Select Contact Tab
  • Select New button to add a contact
  • Select Edit to edit a contact
  • Select Inactive Contact button to see the contact that was entered in the front page (This contact is inactive by default)
  • Select Edit and Select Active check box to add to contact list
  • Select a contact and then select Letter button
  • Give the letter a reference (name, identifier)
  • ERP will create a letter to the contact using the default document stored under Company Information
  • You can create a fax or email document the same way.
  • Select History tab to view the prospects history with regard to the Rewards Program
  • Select Documents to see letters etc created for this prospect
  • Select Notes tab to view or add notes
  • Select Follow Up tab to view or add followups (these can also be added from Marketing)
  • Select Ph Contact to view or add a record of a phone contact