Personal tools

Difference between revisions of "Customer General Tab"

From TrueERP wiki

Jump to: navigation, search
(Created page with "<menu name=myMenu align=center> More Detail= Back Orders Cash Sale Convert To Supplier Customer Customer General Tab Customer List [[Delivery Docket List]...")
 
 
Line 25: Line 25:
 
</menu>
 
</menu>
 
== Overview ==
 
== Overview ==
 +
 +
In the General tab you can record you can record customer specific information and preferences and whether any other
 +
customers are related.
 +
 +
'''How To Use General Tab'''
 +
 +
*Select Sales
 +
*Select Customer List
 +
*Select the customer you want to update
 +
*Select General Tab
 +
 +
*Creation Date - this is the date the customer is created selected from a drop down list
 +
*Shipping Method - This is the default shipping method to be used for this customer
 +
*Picking Priority - A higher the priority set here means this customers orders have preferential treatment over
 +
other orders for Barcode Picking
 +
*Default Invoice Template - Choose a template here to override the system default for this customer only
 +
*Default Delivery Template -  Choose a template here to override the system default for this customer only
 +
*Area Number - Used to assign a Rep
 +
*Related Customers form a Parent/Child relationship. Both Parent and Child can be invoiced, however only the Parent
 +
will be issued with a statement.                                                                               
 +
NB: If the Parent/Child relationship changes, all transactions created whilst the relationship existed will remain on
 +
the Parent statement until they are paid.
 +
 +
*Source - Select from drop down list the source of this business
 +
*Representative - Select from drop down list a Rep to service this customer
 +
*Phone Support Until - Used to add customer to Support Log. Support calls can only be logged until the date set.
 +
*Sales Comments - Tick the PopUp box to display this message ONLY on screen when making a sale to the customer.
 +
If not ticked the message will print on Sales Orders and Invoices.
 +
*Delivery Notes - Information to print on all Delivey Dockets for this customer

Latest revision as of 10:22, 3 March 2011

Overview

In the General tab you can record you can record customer specific information and preferences and whether any other customers are related.

How To Use General Tab

  • Select Sales
  • Select Customer List
  • Select the customer you want to update
  • Select General Tab
  • Creation Date - this is the date the customer is created selected from a drop down list
  • Shipping Method - This is the default shipping method to be used for this customer
  • Picking Priority - A higher the priority set here means this customers orders have preferential treatment over

other orders for Barcode Picking

  • Default Invoice Template - Choose a template here to override the system default for this customer only
  • Default Delivery Template - Choose a template here to override the system default for this customer only
  • Area Number - Used to assign a Rep
  • Related Customers form a Parent/Child relationship. Both Parent and Child can be invoiced, however only the Parent

will be issued with a statement. NB: If the Parent/Child relationship changes, all transactions created whilst the relationship existed will remain on the Parent statement until they are paid.

  • Source - Select from drop down list the source of this business
  • Representative - Select from drop down list a Rep to service this customer
  • Phone Support Until - Used to add customer to Support Log. Support calls can only be logged until the date set.
  • Sales Comments - Tick the PopUp box to display this message ONLY on screen when making a sale to the customer.

If not ticked the message will print on Sales Orders and Invoices.

  • Delivery Notes - Information to print on all Delivey Dockets for this customer