Remote Access

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Overview

ERP can be accessed via WAN allowing system access from anywhere, at any time. Setting up access via Wide

Area Network (WAN) is a straightforward process but may require assistance from your Network Administrator or
IT Professional. The three steps required to enable Remonte Access are as follows

1 - Static Address
In order for a user’s computer (ERP Client) to communicate with the server over the internet, the server must always
have the same address, ie. A Dynamic DNS (similar to a website address or a Fixed IP address. You may already
have a Fixed IP as part of your internet access contract with your ISP. If not, a Dynamic DNS can be arranged at
minimal or no cost through companies such as www.dyndns.org

2 - Port Forwarding
Your first point of contact when accessing ERP via a (WAN) is the Router. The Router needs an instruction in
order to redirect queries from the remote ERP Client software to the correct server in your network. This is called
Port Forwarding. ERP will communicate via Ports 3309 and 3310. These ports need to be forwarded to the computer
osting the ERP database. This is a task for your Network Administrator.

3 - Connection.ini
Each ERP Client computer needs to be told the Dynamic DNS or Fixed IP address it is to communicate with.
This is done in the Connection.ini file which can be found in the application folder (typically c:\Program Files\ERP\).
When opened in a text editor
such as Notepad, the Connection.ini file by default will look similar to this: